"Therapy with BetterHelp was a positive, professional experience" (Wall Street Journal, 10/15/14)"BetterHelp is counseling that is not constrained by time or place" (Fox News, 10/17/14)
WHAT IS BETTERHELP?BetterHelp changes the way people get help to conquer life's challenges.
Facing obstacles alone can be daunting. Support and guidance from a professional counselor has been shown to make big changes. We created BetterHelp so anyone can have convenient, discreet, and affordable access to professional help.
WHO ARE THE COUNSELORS?There are over 2000 counselors in BetterHelp. These are licensed, trained, experienced, and accredited psychologists (PhD / PsyD), marriage and family therapists (MFT), clinical social workers (LCSW), licensed professional counselors (LPC), or similar credentials. All of them have a Masters Degree or a Doctorate Degree in their field. They have been qualified and certified by their state professional board after successfully completing the necessary education, exams, training and practice. They all possess at least 3 years and 2,000 hours of hands-on experience.
After you sign up, we will match you to an available counselor who fits your objectives, preferences, and the type of issues you are dealing with. Different counselors have different approaches and areas of focus so it's important to find the right person who can achieve the best results for you.
HOW DOES IT WORK?You and your counselor will get a dedicated “room”, which will be your private and secured place to communicate. This room is open 24/7. You can enter it at any time, from any Internet-connected device wherever your are. In this room, you will write about yourself, the things going on in your life, ask questions and discuss the issues that trouble you. Your counselor will login to the same room, read your messages and respond with feedback, insights, and guidance. Your counselor will help you learn about the issues that hold you back and prepare you to move forward. This ongoing one-on-one dialog is the basis of your work with your counselor. Together you will build towards making a positive change in your life and accomplishing your goals.
HOW MANY SESSIONS CAN I HAVE WITH MY COUNSELOR?You are not limited in the number of messages (“sessions”) you can have with your counselor. The frequency of your sessions would vary based on your availability, and the interaction between you and your counselor. For example, some people have 3-4 short interactions every week, while others prefer to have one very long and thorough session. You may use the service extensively during time of need and use it sparsely at other times. Your counselor would try to accommodate your changing needs in a timely manner.
HOW MUCH DOES IT COST?Many people avoid getting professional help because it can become extremely expensive. We want to make BetterHelp easy and accessible to everyone, so we've created a plan which is simple, predictable, risk-free, and very affordable.
First, we want you to try BetterHelp and feel confident that it is right for you before making any payment. Therefore, you can sign up, get matched, get to know your counselor, and start working with your counselor - all for free.
Then, after a week of free trial, you will pay a flat fee for unlimited counseling. This means that you can interact with your counselor as often as you need and as much as you like at the same price. You can choose between paying weekly monthly or quarterly. With either plan you choose, you will pay a fraction of the cost of traditional counseling.
Last, if you accomplished your goals or if you found it to be no longer helpful for any reason, you can simply cancel the subscription. Canceling is easy and done online - there are no hoops to jump through.
YOU DESERVE TO BE HAPPY. WE ARE HERE TO HELP MAKE IT HAPPEN.